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Troubleshooting ~ General
Troubleshooting
MegaSPEED
Web Accelerator for Windows - Configuration
1. Using MegaSPEED Web Accelerator.
2.
Advanced Options.
3.
Uninstalling.
Launching
MegaSPEED Web Accelerator
MegaSPEED Web Accelerator
launches automatically each time you start Windows.
It operates in the background to accelerate your Internet connection.
No user
intervention is required.
If MegaSPEED Web Accelerator is
not running and you need to launch it
manually, an icon titled "MegaSPEED Web Accelerator" is located in the
Windows Start Menu under the MegaSPEED folder (as shown below).
The MegaSPEED taskbar icon
appears in the Windows taskbar to you show you it
is running.
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Accessing
the User Interface
Once launched, MegaSPEED Web
Accelerator will remain in the system tray (as
shown below). For the most part, during web browsing there will be no
need to
access the user interface. You can use the user interface to change
settings,
view connection status or acceleration statistics.
To access the user interface
features, click on the MegaSPEED Web Accelerator
icon in the system tray (shown above). A pop-up menu will appear (shown
below),
providing access to all the features of the product. Selecting and
single-clicking any of the menu items will access that particular
feature.
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Changing
the Image Quality Setting
The image quality setting
changes the quality of images that appear in your MegaSPEED
Web Accelerator. The higher the quality you select, the longer it will
take the
image to load. For slower Internet connections, it is recommended that
you lower
your image quality. This slider can be adjusted anytime while browsing.
You can easily obtain full
image quality for a particular image (described
below), so don't be overly conservative about lowering your image
quality
setting.
-
Right-click on the
MegaSPEED Web Accelerator system tray icon. See the User
Interface if you are unsure how
to do this.
-
Select "Settings...".
-
Select the "Image Quality"
tab.
-
Use the slider bar to
adjust the image quality setting.
-
Press OK to save the
settings.
Getting
Full Image Quality
Note:
The following information applies only when browsing with Internet
Explorer.
While
browsing, if you would
like to request the full quality image, simply
right-click on the desired image from within Internet Explorer and
select
"Show Original Image" from the menu (shown below).
The
full quality image will
appear in place of the lower quality image (shown
below).
If
you want to see the full
quality version of all images on the current
page, simply right-click on any image from within Internet Explorer and
select
"Show All Original Images" from the menu (shown below).
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Changing
the Pop-Up Blocker Settings
MegaSPEED Web Accelerator can
prevent pop-up windows and floating flash
advertisements from appearing while you browse the Internet. This
behavior is
enabled by default, and no user-intervention is required. However, you
can
disable these features at any time.
A limited number of web sites
require pop-ups to function correctly. MegaSPEED
Web Accelerator allows you to specify a "White List" of sites where
pop-ups will not be blocked.
You can also see a list of all
pop-ups that were blocked. This information is
useful if you suspect a web site is not functioning properly because
pop-ups are
being blocked.
Enabling
and Disabling the Pop-Up Blocker
-
Right-click on the
MegaSPEED Web Accelerator system tray icon. See the user
interface section of the product
guide if you are unsure how to do this.
-
Select "Pop-Up Blocker...".
-
Select the "Options" tab.
-
To hear a beep whenever a
pop-up is blocked, check "Notify blocked pop-up by PC speaker beep".
-
To disable the blocking of
floating Flash advertisements, uncheck "Block Floating Flash-Ads".
-
To disable all pop-up
blocking for all sites, uncheck "Enable PopUp Blocker".
-
Press OK to save the
settings.
Disabling
the Pop-Up Blocker for Specific Sitesp
-
Right-click on the
MegaSPEED Web Accelerator system tray icon. See the user
interface section of the product
guide if you are unsure how to do this.
-
Select "Pop-Up Blocker...".
-
Select the "White List" tab.
-
Use the "Add", "Remove" and
"Remove All" buttons to manipulate the White List.
-
Press OK to save the
settings.
Viewing
the Pop-Up Blocker Log
-
Right-click on the
MegaSPEED Web Accelerator system tray icon. See the user
interface section of the product
guide if you are unsure how to do this.
-
Select "Pop-Up Blocker...".
-
Select the "Logging" tab.
-
To add a web site to the
"White List" so that pop-ups are no longer blocked from that site,
right-click on the site and click "Add to Whitelist".
Adding
Sites to the White List
You
can add sites to the White
List within the Pop-Up Blocker dialogs, shown
above, or from within Internet Explorer.
-
Right-click on any text
while browsing within Internet Explorer.
-
Select "Add to Whitelist"
from the menu to add the current site to the White List.
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Starting
and Stopping Acceleration
When MegaSPEED Web Accelerator
is launched it automatically connects.
Occasionally, you may need to stop or start manually.
To Stop:
If you are connected and you
want to manually disconnect, right-click on the MegaSPEED
Web Accelerator system tray icon to access the pop-up menu. Select the
menu item
"Stop MegaSPEED".
The MegaSPEED system tray icon
will now have a red "\" through it.
To Start:
If MegaSPEED
is stopped and you want to manually
start, right-click
on the MegaSPEED Web Accelerator system tray icon to access the pop-up
menu.
Select the menu item "Start MegaSPEED".
The red "\" through the
MegaSPEED system tray icon will disappear.
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Closing
MegaSPEED Web Accelerator
To close MegaSPEED Web
Accelerator:
-
Right-click on the
MegaSPEED Web Accelerator system tray icon and select "Exit" from the
pop-up menu (see below). MegaSPEED Web Accelerator will disconnect and
close. Doing this will not close any open browser windows.
Note: MegaSPEED Web
Accelerator will automatically launch again the next time you reboot
your computer.
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Bypassing
MegaSPEED Web Accelerator for Selected Sites
If you wish to bypass MegaSPEED
Web Accelerator for certain web sites (web
sites on your local corporate intranet, for instance), then simply
select the
"Proxy Exclusion" tab on the " Settings" dialog (see below).
You have two options for bypassing sites:
-
If you have already defined
a proxy exclusion list in�your web
brower, select "Use browser's proxy exclusion settings" to configure
MegaSPEED Web Accelerator to exclude these sites as well.
-
You may also "Specify a
proxy exclusion list" by selecting this option. In the given text
field, list all the web sites, separated by semicolons, that you wish
to bypass MegaSPEED Web Acceleration.
-
Stop and then start
MegaSPEED Web Accelerator.
Note:
In
step 1, Netscape does not support the
wildcard (*)
operator.
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Accelerating
Email
MegaSPEED Web Accelerator can
reduce the amount of time it takes to send and
receive email. MegaSPEED Web Accelerator accelerates email
transparently without
any user intervention, so you can use your mail program exactly as you
normally
would. It is compatible with any POP3/SMTP client, including Outlook
Express,
Eudora and Netscape Mail. Email acceleration
is�disabled by default.
To
enable email acceleration:
-
Right-click on the
MegaSPEED Web Accelerator system tray icon. See the user
interface section of the product
guide if you are unsure how to do this.
-
Select "Settings...".
-
Select the "Email" tab.
-
Select "Enable for all
applications".
-
Press OK to save the
settings. The changes will take effect the next time MegaSPEED Web
Accelerator and your mail client are restarted.
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View
Your Acceleration Statistics
You can view the acceleration
statistics and how they change dynamically
using the Statistics dialog.
-
Click on the MegaSPEED Web
Accelerator taskbar icon to access the pop-up menu.
-
Select "Statistics...", to
display the Statistics summary dialog.
-
Click "Reset" to reset the
statistics. You may do so at anytime while browsing without affecting
MegaSPEED Web Accelerator's performance or operation.
-
Click the "Details" button
to view more detailed statistics information (see below).
Consult the following table
for a description of the values.
Original Data
|
Size of the original
(uncompressed) data.
|
Actual Data
|
Amount of data sent
by MegaSPEED Web Accelerator.
|
Savings Ratio
|
Factor of reduction
in data. E.g. A savings ratio of 4.00 means your connection is 4 times
faster than a normal connection on average.
|
Text-based
|
This row contains
compression information regarding text-based content.
|
Graphics
|
Contains compression
information regarding graphical content.
|
Others
|
Contains information
regarding content that is neither text nor graphical.
|
Upstream
|
Lists the total
original and compressed amounts of data uploaded.
|
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Product
Version Information
You may view the product
version in the About dialog.
-
Right-click on the
MegaSPEED Web Accelerator taskbar icon to access the pop-up menu.
-
Select "About" to display
the About dialog (see below).
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Updating
Software
AutoUpdate will inform you of
any major or minor software upgrades to the MegaSPEED
Service. By default, you will be notified of all software upgrades.
If you want to manually update
MegaSPEED Web Accelerator:
-
Open the "Settings" dialog.
-
Click on the "Update" tab.
-
Select "Update Now" to
upgrade to the latest version.
-
Press OK to save the
settings.
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Uninstalling
MegaSPEED Web Accelerator
-
Under the Windows Control
Panel, select "Add or Remove Programs".
-
Select MegaSPEED Web
Accelerator and click Remove.
-
The uninstaller will launch
and guide you through the uninstallation procedure.