Email Settings and Setup Instructions for MAIN Wireless Accounts

mtnarea.net addresses
General settings for user@mtnarea.net addresses:

How to change your mtnarea email account options:
For users with mtnarea.net addresses, go to the Control Panel and enter your full email address (user@mtnarea.net) and password, and click Login.

• To change your password, click on the Preferences icon, enter your new password twice, and click OK.
• To forward mail sent to this address, click on the Redirect icon, enter the email address you would like all your mail sent to, and click OK.
• When you are finished making changes, click to log out
  Note:Users with main.nc.us or your-county.main.nc.us addresses need to contact the HelpDesk in order to change email options such as passwords.

main.nc.us and your-county.main.nc.us addresses
General settings for user@main.nc.us and user@your-county.main.nc.us addresses:

We recommend using a secure connection for all MAIN mail addresses!!!
When checking mail for a user@mtnarea.net, user@main.nc.us or user@your-county.main.nc.us address, your email program is sending your password across the Internet to our mail servers in plain text. MAIN therefore recommends that you enable the "secure connection (SSL)" option for your connection for the Incoming (POP3) mail server, using port 995 which will encrypt the password improving your security.

Instructions for Microsoft Mail and Outlook Express

1. At the top, on the same bar as File, Edit, View, etc... click on Tools. Then choose Accounts from the list.
2. Double-click on your newly-created mail account to bring up the Properties window.
3. Click on the Advanced tab.

4. Under Incoming mail (POP3), check the box labeled This server requires a secure connection (SSL). Make sure that the Port number has changed to 995.Click OK at the bottom of windows until you get back to the Inbox.

If you are on other networks and want to send email using MAIN's servers:
This alternate mail server will allow you to send mail from your mail client regardless of how you are connected to the Internet (e.g. when dialed in or on another network), whereas the your-county.main.nc.us mail server will only allow you to send mail when connected to MAIN's wireless network. The drawback is that this server is not as local, and therefore will send mail more slowly but will allow you to send mail through other networks.
You would use as your outgoing (SMTP) mail server: smtp-auth.main.nc.us
This requires authentication using your full email address and password via port 2500 (not 25, the default).
Microsoft Mail or Outlook Express

1. At the top, on the same bar as File, Edit, View, etc... click on Tools. Then choose Accounts from the list.
2. Double-click on your newly-created mail account to bring up the Properties window.
3. Click on the Servers tab.
4. In the Outgoing Mail Server (SMTP) field, type smtp-auth.main.nc.us.
5. Under Outgoing Mail Server, check the box labled My server requires authentication. Then click the Settings... button.
6. Click the Log on using button, fill in your full email address in the Account Name field, fill in your password in the Password field, and make sure that Log on using Secure Password Authentication is not checked. Click OK at the bottom of windows until you get back to the Inbox.

Configuring Apple's Mail to be able to send mail from home and away from home.

1. From the Mail menu, choose Preferences...
2. Click on the Accounts icon.
3. Click on your account in the left hand column.
4. Click on Outgoing Mail Server (SMTP) menu, select Add Server... to open the SMTP Server Options window.
5. In the Outgoing Mail Server field, type smtp-auth.main.nc.us
6. For the Server Port number put in 2500.Ensure that the Authentication menu is set to Password, for the Username set it to your email address, put in your email Passwordand click OK.
7. Click on the red button in the top of the window, and click Save when Mail asks you if you want to Save Changes to the account.

Instructions:
How to set up Microsoft Mail or Outlook Express
How to set up Mac Mail

Configuring Microsoft Mail and Outlook Express with MAIN Wireless

1. Open Microsoft Mail or Outlook Express (go to your start button, up to programs, and to Microsoft Mail or Outlook Express.)

NOTE: If you are asked for the Display Name, skip to #2. Otherwise:

• At the top, on the same bar as File, Edit, View, etc... click on Tools. Then choose Accounts from the list.
• In the new window that appears, if there is an entry for your former ISP, click it and then click "Remove".
• Click on the Add button. Then choose Mail out of the list of options to add.
• A new window will appear that will guide you through the process of creating your mail account.  It is important to get out your Wireless User Sheet so you can enter correctly your e-mail address and other e-mail information.

2. The first page is for your Display Name. Type in the name you normally call yourself, or you would like to be printed before your e-mail address on outgoing mail. (There are no wrong answers, nothing here will stop you from sending or receiving mail.)

3. When done typing, hit NEXT> at the bottom of the window. Now enter your full E-mail address. This must be exactly as it appears on your Wireless User Sheet (i.e. it should include the portion of your address after the @ symbol). Make sure you type this in lower case letters. Then hit NEXT>.

4. Now you will be prompted for your mail server type. Leave this alone, it should read POP3. Below this, you will be asked to supply the name of your Incoming Mail (POP3 or IMAP) Server. Type the name of your incoming mail server. Below this, enter your Outgoing mail (SMTP) Server (your-county.mtnarea.net where your-county is replaced by buncombe,madison, yancey, or mitchell). When finished, hit NEXT>.

5. Type your Username (the portion of your email address before the @ symbol) where asked for your Account Name, and Password where asked for it (from your Wireless User Sheet.) Uncheck Log on Using Secure Password Authentication at the bottom if it is checked - if it has a black dot, click the circle next to Log on Using at the top so it is chosen (dotted) instead. When done, click NEXT>. If you have a FINISH button, click it and skip to the Congratulations section below.

6. If you are asked for a Friendly Name enter whatever you would like to describe this email account, and hit NEXT>.

7.  Congratulations, all that is left is to pat yourself on the back, and hit FINISH, then Close.