Mountain Area Information Network

How To's, Tips, Hints and Tricks for Webmail

How To Use MAIN's Webmail for dialup (county), POP and mtnarea.net accounts
To use Webmail, go to MAINís web page:
http://main.nc.us/webmail.html
Depending on what your email address is, click on

  • Your county - if your address is in the form: someone@county.main.nc.us
  • main.nc.us - if you have a MAIN POP account: someone@main.nc.us
  • mtnarea.net - if you have a MAIN wireless account: someone@mtnarea.net
Enter your MAIN username and your password and click Login (or Submit) .

Using MAIN's Webmail will enable you to send, delete and receive email and attachments. You can access webmail anywhere there is a connection to the internet, making it useful to check your mail while on vacation or business trips.

How To Use MAIN's Webmail for Domain Webmail Access
If you have a domain account, ie., name@something.com, name@something.net, name@something.org, your webmail access would be in the form:
http://webmail.yourdomain.com
Replace "yourdomain.com" with your domain name url.
Example:
http://webmail.website.com
Enter your username and your password for the email address you wish to get mail for and click Login (or Submit).

To create a Trash Folder in Webmail:
Log in to your Webmail account.
At the top, click "Folders".
In the box under "Create Folder"
click into the box and type:
Trash
Click "Create".
Click on the "Options" menu at the top.
Click Folder Preferences
Next to "Trash Folder" click on the black triangle in the grey square (Next to "Do not use Trash") and pull down to "Trash".
Click "Submit" on the bottom of the page.
In the column on the left had side, click on Refresh Folder List.
Make sure you empty this regularly, to prevent your mailbox from becoming full.

To Have Sent Items in SquirrelMail
To create a Sent Items Folder in Webmail:
Log in to your Webmail account.
At the top, click "Folders".
In the box under "Create Folder" click into the box and type:
Sent Mail
Click "Create".
Click on the "Options" menu at the top.
Click Folder Preferences
Next to "Sent Folder" click on the black triangle in the grey square (Next to "Do not use Sent") and pull down to "Sent Mail".
Click "Submit" on the bottom of the page.
In the column on the left had side, click on Refresh Folder List.
Any messages you send from now on through Webmail will include a copy in the Sent Mail folder.
In order to view items that have been sent, click on Sent Mail in the left hand column under INBOX.
Make sure you empty this regularly, to prevent your mailbox from becoming full.

To have From instead of To in Squirrel Mail
While in Webmail - Click on Options
Click on Folder Preferences
For Sent Folder choose (Do not use Sent)
Click on Submit at the bottom of the page

To have email file Size in Squirrel Mail
While in Webmail - Click on Options
Click on Index Search Order
Click on the pull down menu at the bottom and choose Size
Click - Add

To Delete All Webmail
To Delete ALL of your Mail Messages At Once
To select all your messages, click:
Toggle All at the bottom of the list and this will put a check mark in the Select box of each mail message.
To get rid of every mail message, click Delete at the top right and all your mail will be gone.
If you have more that one page of messages, you may have to do this to each page.

How To Have A Different Reply Address in SquirrelMail
While in Webmail - Click on Options
Click on Personal Information
For an different reply address, put it into Email Address
At the bottom, click Submit.

Editing Webmail Signatures
In Webmail, when you are logged into your mail account, click on Options, then Personal Information and edit the signature there.
Click on Submit at the bottom to save the changes.

Trouble Accessing Webmail
You might try checking these settings:
From Internet Explorer, click on the Tools menu, go to Internet Options, click on Security at the top, make sure Internet is chosen, then Custom Level at the bottom. At the bottom of this window, set Reset to: to Low. Click OK and OK again.
Try Webmail again.

If you have no success, try going to Internet Explorer, click on the Tools menu, go to Internet Options then click on Advanced at the top, and look for Java and enable whatever is there. Also make sure SSL 2.0, SSL 3.0 or any other SSL has a check mark. Click OK and OK again.

If you still have no success, try going to Internet Explorer, click on the Tools menu, go to Internet Options then click on Advanced at the top, and look for Java and enable whatever is there. Click OK and OK again.
NOTE: You should undo these settings after you get your Webmail, as they may leave your computer vunerable to attempts to alter your computer from the Internet.

If you have trouble accessing secure sites such as webmail, switch to a different browser if you have one, i.e., from Internet Explorer to Firefox or vice versa. You can get Firefox for free here.

To access email files and Address Books at which are at home with Webmail
You cannot access the folders in Outlook Express on your computer at home from the Webmail application.
Two solutions (you might want to practice these at home first): If you want access to them while you are away from home, you can save the emails as text files and put them on a floppy, cd or flash drive to take with you.
Or, you could go to Outlook Express, then the Tools menu and go down to Options and uncheck "Send and Receive messages at startup". Then you could email to yourself what you wanted to access (such as a list of email addresses) in Webmail and it would be on there when you opened it.

Delete Saved Passwords in Internet Explorer
For WebMail in Internet Explorer, you can click on Tools - Internet Options - Content - AutoComplete - Clear Passwords, then OK and OK and that should do it.

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