Mapping Broadband in Western North Carolina

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We were on verizon DSL after 4 years on satelitte. Verizon was a lot faster and no restrictions. We're then forced to frontier by our state PUC. The speed is still only 1.5 mbps down and .37 up. This is no where near federal standards. They have now increased their rate to 34.99. They have me listed as max broadband, of course no increase in speed. I complained to frontier and their response was we're sorry. I complained to the NC PUC they said they don't have any jurisdiction over internet, and forwarded my complain to the state attorney general consumer fraud. They said they can't force the company to upgrade their equipment to provide better service. Somebody has to step up and regulate these companies. We deserve better in the rural areas. HSI should be nothing less then 4 mpbs.

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